Back to Discovery

Legal Notice — Back to Discovery Companion Calls

Back to Discovery Companion Calls provide non-therapeutic listening and supportive conversation only.

This service is not psychotherapy, counseling, mental health treatment, medical care, or crisis intervention.

No diagnoses are made. No treatment plans are created. No medical, legal, or psychological advice is provided.

Companion Calls are intended for everyday life processing, emotional decompression, reflection, and human connection.

They do not replace licensed therapy, psychiatry, medical services, or emergency care.

Clients remain fully responsible for their own decisions, actions, and wellbeing.

Back to Discovery makes no guarantees regarding outcomes or results.

If you are experiencing severe emotional distress, suicidal thoughts, or a mental health emergency, contact local emergency services immediately. In the United States, call or text 988 for the Suicide & Crisis Lifeline.

Back to Discovery reserves the right to pause or terminate any session that moves into clinical, crisis, or unsafe territory.

Sessions are confidential to the extent permitted by law. Information may be disclosed if required by law or if there is risk of harm to yourself or others.

By booking a session, you acknowledge and agree to these terms.

Add this sentence to every booking page:

Companion Calls are non-therapeutic and not intended for crisis support.

Privacy & Confidentiality Policy

Back to Discovery — Companion Calls

Back to Discovery respects your privacy and handles personal information with care.

This policy explains how information is collected, used, stored, and protected.

Information Collected

When you book or participate in Companion Calls, we may collect:

• name

• email address

• phone number (if applicable)

• session preferences

• intake form responses

• payment information (processed securely by third-party providers)

We do not collect unnecessary personal data.

Payment details are handled directly by secure payment processors and are not stored by Back to Discovery.

How Your Information Is Used

Your information is used only to:

• schedule and provide sessions

• communicate about bookings or services

• improve service quality

• meet legal or safety obligations

Your information is never sold or shared for marketing purposes.

Confidentiality of Sessions

Sessions are private and treated as confidential.

Notes, if taken, are minimal and used only for continuity of care (for example: remembering preferences or session themes). These are stored securely.

Confidentiality may be broken only when required by law or when there is concern about immediate risk of harm to you or others.

Companion Calls are not clinical therapy, and therefore do not fall under HIPAA or medical confidentiality standards. However, Back to Discovery applies similar discretion and respect for privacy.

Data Storage & Security

Reasonable technical and organizational measures are used to protect your information, including:

• secure booking platforms

• password-protected systems

• limited access to client data

No system is perfectly secure. By using this service, you acknowledge this inherent risk.

Third-Party Services

Back to Discovery uses third-party tools for scheduling, video calls, and payment processing (such as Zoom, Calendly, Stripe, etc.). These providers maintain their own privacy policies and security practices.

Back to Discovery is not responsible for third-party platforms.

Your Rights

You may request:

• access to your stored information

• correction of inaccurate data

• deletion of your records (where legally permitted)

Requests can be sent to: [your email]

Policy Updates

This policy may be updated periodically. Continued use of services indicates acceptance of any changes.

Add this final line at the bottom:

By booking a Companion Call, you acknowledge that you have read and agree to this Privacy & Confidentiality Policy.

Back to Discovery — Companion Calls

Client Agreement & Disclaimer

By booking a Companion Call, you acknowledge and agree to the following:

Nature of Service

Back to Discovery Companion Calls provide non-therapeutic listening and supportive conversation. This service is not psychotherapy, counseling, mental health treatment, medical care, or crisis intervention.

No diagnoses are made, and no clinical treatment is provided.

These sessions are intended for everyday life processing, emotional decompression, reflection, and human connection.

Not a Substitute for Professional Care

Companion Calls do not replace licensed therapy, medical care, psychiatric services, or emergency support.

If you are experiencing severe emotional distress, suicidal thoughts, or a mental health crisis, please contact local emergency services or a crisis hotline immediately (in the U.S., call or text 988).

Client Responsibility

You understand that:

• You remain fully responsible for your own decisions and actions.

• Any reflections or perspectives offered are conversational, not professional advice.

• Results are not guaranteed.

Boundaries of Service

The following are outside the scope of Companion Calls:

• crisis intervention

• trauma processing or PTSD treatment

• diagnosis of mental health conditions

• treatment plans

• medication guidance

• legal or medical advice

Sessions may be paused or ended if they move into clinical or crisis territory.

Confidentiality

Sessions are private and confidential to the extent permitted by law. Information may be disclosed if required by law or if there is risk of harm to yourself or others.