Privacy & Confidentiality Policy
Back to Discovery: Companion Calls
Back to Discovery respects your privacy and handles personal information with care.
This policy explains how information is collected, used, stored, and protected.
Information Collected
When you book or participate in Companion Calls, we may collect:
• name
• email address
• phone number (if applicable)
• session preferences
• intake form responses
• payment information (processed securely by third-party providers)
We do not collect unnecessary personal data.
Payment details are handled directly by secure payment processors and are not stored by Back to Discovery.
How Your Information Is Used
Your information is used only to:
• schedule and provide sessions
• communicate about bookings or services
• improve service quality
• meet legal or safety obligations
Your information is never sold or shared for marketing purposes.
Confidentiality of Sessions
Sessions are private and treated as confidential.
Notes, if taken, are minimal and used only for continuity of care (for example: remembering preferences or session themes). These are stored securely.
Confidentiality may be broken only when required by law or when there is concern about immediate risk of harm to you or others.
Companion Calls are not clinical therapy, and therefore do not fall under HIPAA or medical confidentiality standards. However, Back to Discovery applies similar discretion and respect for privacy.
Data Storage & Security
Reasonable technical and organizational measures are used to protect your information, including:
• secure booking platforms
• password-protected systems
• limited access to client data
No system is perfectly secure. By using this service, you acknowledge this inherent risk.
Third-Party Services
Back to Discovery uses third-party tools for scheduling, video calls, and payment processing (such as Zoom, Calendly, Stripe, etc.). These providers maintain their own privacy policies and security practices.
Back to Discovery is not responsible for third-party platforms.
Your Rights
You may request:
• access to your stored information
• correction of inaccurate data
• deletion of your records (where legally permitted)
Requests can be sent to: [backtodiscovery@proton.me]
Policy Updates
This policy may be updated periodically. Continued use of services indicates acceptance of any changes.
Add this final line at the bottom:
By booking a Companion Call, you acknowledge that you have read and agree to this Privacy & Confidentiality Policy.